Centrical vs. Nextiva: Which is Best? - TopAdvisor

Centrical vs. Nextiva: Which is Best?

Centrical vs. Nextiva Best Overall: Centrical

In our comparison of Centrical vs. Nextiva, Centrical is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Centrical Quick Info
TA Score:
9.3
Pricing Score:
8.5
Feature Score:
9.0
Usability Score:
9.0
Company Size:All Sizes
Platforms:
Nextiva Quick Info
TA Score:
8.3
Pricing Score:
8.1
Feature Score:
7.8
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

Centrical Pricing
Price Range
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* Vendor does not share prices.

Nextiva Pricing
Essential
$17.95
per user / per month
Professional
$21.95
per user / per month
Enterprise
$31.95
per user / per month

Features

Centrical Features
  • Complaint/Feedback Management
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • Phone Rentals
  • Progress Reports
  • Dashboard
  • Agent Analytics
  • Caller ID
Nextiva Features
  • Complaint/Feedback Management
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • Phone Rentals
  • Progress Reports
  • Dashboard
  • Agent Analytics
  • Caller ID

Alternatives

Centrical Alternatives
Nextiva Alternatives
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Centrical vs. Nextiva: Detailed Comparison

Centrical vs. Nextiva Best Features & Functionality: Centrical

Centrical vs. Nextiva both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Content Management, Workforce Optimization, Systems/Administrative, Third-Party Integrations, Supported Technologies. In our feature comparison of Centrical vs. Nextiva, Centrical offers more of the most popular features and tools than Nextiva.

Centrical vs. Nextiva Best Pricing: Nextiva

In our pricing comparison of Centrical vs. Nextiva, Nextiva's pricing starts at $17.95/month and is more affordable compared to Nextiva's starting cost of $17.95/month.

Centrical vs. Nextiva Best Usability: Centrical

Our comparison of Centrical vs. Nextiva shows that Centrical scores higher in usability for ease of use, meets requirements, learning curve. Nextiva scores higher in setup & support, quality of support, ease of admin, but Centrical has the best scores overall for system usability.

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