Salesforce Sales Cloud vs. SugarCRM: Which is Best?

Salesforce Sales Cloud vs. SugarCRM: Which is Best?

Salesforce Sales Cloud vs. SugarCRM Best Overall: SugarCRM

In our comparison of Salesforce Sales Cloud vs. SugarCRM, SugarCRM is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Salesforce Sales Cloud Quick Info
TA Score:
8.5
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
7.9
Company Size:All Sizes
Platforms:
SugarCRM Quick Info
TA Score:
8.7
Pricing Score:
8.0
Feature Score:
8.2
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Salesforce Sales Cloud Pricing
Starter
$25
per user / per month
Professional
$75
per user / per month
Enterprise
$150
per user / per month
Unlimited
$300
per user / per month
SugarCRM Pricing
Sell
$49
per user / per month
Serve
$80
per user / per month
Enterprise
$85
per user / per month
Market
Contact Us

Features

Salesforce Sales Cloud Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Territory Management
  • Complaint/Feedback Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Nurturing
  • Campaign Orchestration
  • Activity Logs
SugarCRM Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Territory Management
  • Complaint/Feedback Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Nurturing
  • Campaign Orchestration
  • Activity Logs

Alternatives

Salesforce Sales Cloud Alternatives
8.7
8.5
SugarCRM Alternatives
8.7
8.5
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Salesforce Sales Cloud vs. SugarCRM: Detailed Comparison

Salesforce Sales Cloud vs. SugarCRM Best Features & Functionality: SugarCRM

Salesforce Sales Cloud vs. SugarCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Reporting & Analytics, Workflow Automation, Drag-and-Drop Builders/Designers, Supported Channels, Campaign Types, Accounting Features, Customizable Items, Reminders/Alerts, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Help Desk Features, Limits, Supported Technologies. In our feature comparison of Salesforce Sales Cloud vs. SugarCRM, SugarCRM offers more of the most popular features and tools than Salesforce Sales Cloud.

Salesforce Sales Cloud vs. SugarCRM Best Pricing: Salesforce Sales Cloud

In our pricing comparison of Salesforce Sales Cloud vs. SugarCRM, Salesforce Sales Cloud's pricing starts at $25/month and is more affordable compared to SugarCRM's starting cost of $49/month.

Salesforce Sales Cloud vs. SugarCRM Best Usability: SugarCRM

Our comparison of Salesforce Sales Cloud vs. SugarCRM shows that SugarCRM scores higher in usability for learning curve, quality of support. Salesforce Sales Cloud scores higher in ease of use, meets requirements, setup & support, ease of admin, but SugarCRM has the best scores overall for system usability.

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